DISPATCHER

We are seeking a Full-Time Service Dispatcher for a well-established company in Syracuse, NY. This position is with a highly reputable organization that has an earned reputation for exceptional customer service.  This organization offers a competitive salary and outstanding benefits!

HOURS: Monday-Friday, 7:30am to 4:00pm – occasional overtime required

PAY RATE: $18-$19/hr. DOE

Responsibilities:

• Track and schedule service calls with appropriate technician
• Communicate with customers regarding arrival time and ensuring work is satisfactorily completed
• Input and update all customer information in database
• Providing exceptional customer service and thorough communication to customers and technicians
• Process invoices and statements

 

Qualifications Profile:

• 3+ years of experience with service dispatch in a construction related field
• Strong communication skills and computer proficiency
• Positive attitude with an emphasis on customer service and client relations!
• Ability to work in a fast-paced environment

To apply for this position, please submit your resume to jobs@cpsrecruiter.com