Instructor Coordinator / 58252
Administrative
N. SyracuseNY Direct Hire $19.00 - $19.00

Instructor Coordinator (58252)

HOURS:     8:00am – 5:00pm, Monday – Friday 

PAY RATE:  $19.00/hr.

CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find an Instructor Coordinator to become a vital part of their team!

This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years!  This organization is looking for candidates who are self-starters, have a strong work ethic and enjoy working in fast paced environment.  Call center experience would be beneficial in this position!

Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on!  Apply today!

Duties & responsibilities include, but are not limited to, the following:

  • Communicate by phone and email with part time instructors regarding class schedules, supply needs, special support requests, etc.
  • Assign instructors to class schedules, monitor and audit class records
  • Prepare instructor hours worked information for payroll purposes
  • Provide phone support to part time instructors
  • Review class paperwork for maintenance and/or class issues and communicate items to supervisor
  • Assist with instructor monitoring processes
  • Coordinate and track attendance for instructor continuing education sessions
  • Update instructor credentials in business systems
  • Handle inbound customer service phone calls, as well as escalated customer inquiries
  • Other duties as assigned

Minimum Qualifications:

  • Associates Degree or related experience REQUIRED 
  • 2 or more years of experience in an office /customer service environment; Call Center experience a plus
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills 
  • Ability to follow procedures in a fast-paced environment
  • Proficient in Microsoft Office; Knowledge of Excel is a must

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.com

CPS Recruitment is an Equal Opportunity Employer

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