Transportation Member Service Representative / 58439
Administrative
SyracuseNY Contract $17.00 - $22.00

Transportation Customer Service Representative (58439)

HOURS: M-F 7:30am-5:00pm (will work an 8 hour shift within these hours)

PAY RATE: $17-22/hr.  DOE

CPS Recruitment is partnering with a premier health care facility in Syracuse, NY to find a Transportation Customer Service Representative to become a vital part of their team! In this role you will arrange transportation for individuals needing to attend non-emergency medical appointments.

This is an excellent temporary opportunity that offers a dynamic environment and a chance to work with a dedicated team of professionals. 

If you have a positive attitude, enjoy working in a team environment and have excellent customer service skills - apply today!

Duties & responsibilities include, but are not limited to, the following:

  • Answer a high volume of inbound calls in a professional and courteous manner
  • Analyze transportation scenarios to determine the optimal solution
  • Process service requests and create authorizations
  • Assist with vendor relations
  • Other duties as assigned

Minimum Qualifications:

  • High School Diploma or GED, Associates Degree is Communications, English, Public Relations, or related field, or the equivalent preferred
  • Exceptional customer service, planning and organizational skills
  • Able to work with management
  • Excellent customer service skills
  • Able to handle difficult calls

Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

How to Apply:
For consideration please submit a resume to the following:
Email: jobs@cpsrecruiter.com

CPS Recruitment is an Equal Opportunity Employer